FREQUENTLY ASKED QUESTIONS
FAQ
· What is wedding videography and why should we consider hiring a professional videographer for our wedding?
Wedding videography is the art of capturing and documenting your wedding day on video.
Hiring a professional videographer offers several benefits for your special day.
High-quality production - We use top-notch equipment and editing techniques for a polished and visually appealing video.
Expert storytelling - We know how to capture and weave together the essential moments and emotions, creating a compelling narrative.
Comprehensive coverage - We ensure no important moments are missed, capturing all key events throughout the day.
Cinematic style and creativity - We also bring an artistic touch, using composition and visual techniques to create a cinematic and memorable video.
Lasting memories - A professional video becomes a treasured keepsake, allowing you to relive your wedding day for years to come and share it with loved ones.
In short, hiring a professional videographer ensures high-quality, comprehensive coverage, and a beautifully crafted video that
preserves the memories and emotions of your special day.
· What is your videography style? Can you describe your approach to capturing and documenting weddings?
As a wedding videographer, I, Christopher, along with my second shooter & partner in crime, Sally, pride ourselves on our candid and unobtrusive approach. We understand the importance of capturing genuine moments without interrupting the natural flow of your special day. Our goal is to blend seamlessly into the background, allowing you and your loved ones to fully immerse yourselves in the celebration. With my keen eye for detail and Sally's unique perspective, we work together to capture the heartfelt emotions, laughter, and joy that unfold during your wedding. Our aim is to create a captivating and authentic wedding video that tells your unique love story, preserving those cherished memories for years to come.
· What is included in your wedding videography packages? Can we customize them to suit our specific needs?
In addition to our standard wedding film packages, we understand that every couple has unique preferences and visions for their wedding day. That's why we offer the flexibility to customize our packages to suit your specific wants and needs. We take pride in providing a personalized experience, tailoring our services to align with your wedding style, theme, and preferences. Whether you have specific shots or moments you want to be highlighted, or if there are particular elements of your day that hold special significance to you, we will work closely with you to ensure that your vision is brought to life.
· How many videographers will be present on our wedding day? What equipment do you use?
Hi there! I'm Christopher, and together with my partner Sally, we'll be the ones behind the camera on your wedding day. We believe in providing couples with the best possible wedding film experience.We use state-of-the-art equipment to capture your special moments in stunning 4K resolution. Our cameras deliver incredible visual clarity, vibrant colors, and exquisite detail, ensuring that your wedding film looks absolutely breathtaking.But it's not just about visuals. We understand the importance of crystal-clear audio, too. That's why we invest in professional-grade audio recording devices to capture every word, laugh, and heartfelt exchange with precision and clarity.With our expertise and top-notch equipment, we're committed to delivering a wedding film that not only captures the essence of your day but also immerses you in the emotions and atmosphere of the celebration.Whether you choose to have one or both of us filming depends on the package you select. Regardless, rest assured that we'll bring our passion and skills to document your wedding day with the utmost care and professionalism. Your wedding film deserves the best, and that's exactly what we aim to provide.
· Can we request specific shots or moments to be captured during our wedding?
Certainly! We understand that each couple has unique preferences and desires when it comes to their wedding film. That's why we welcome and encourage couples to request special types of shots or moments to be captured.We believe in creating a personalized experience that reflects your vision and tells your love story in the most authentic way possible. Whether you have specific shots in mind, certain locations you want to highlight, or particular moments that hold special significance to you, we are here to listen and accommodate your requests.
During our consultation process, we will discuss your ideas and work closely with you to understand your vision. We value open communication and collaboration, as it allows us to tailor your wedding film to your exact specifications.By understanding your unique preferences, we can incorporate those special shots or moments into your wedding film, ensuring that it truly reflects your style, personality, and the essence of your love story. Our goal is to create a wedding film that surpasses your expectations and becomes a cherished keepsake for years to come. So feel free to share your ideas, and together we will create a wedding film that captures the moments that matter most to you.
· How far in advance should we book your services? Is there a limited number of weddings you can cover in a year?
We highly recommend booking our services in advance, ideally 12-18 months prior to your wedding day. This is because our schedule tends to fill up quickly, and we want to ensure that we can accommodate your special day.We take pride in providing personalized attention to each couple we work with. To deliver the best possible results, we limit the number of wedding films we take on each year. By doing so, we can dedicate the necessary time and attention to capturing and crafting a stunning wedding film masterpiece that you will cherish for years to come.
Leaving the booking process to the last minute may result in limited availability, and we wouldn't want you to miss out on having your wedding beautifully documented. Planning ahead and securing our services in advance allows us to reserve your date and guarantee our commitment to capturing your wedding day memories.
So, if you're considering booking our services, we recommend reaching out to us as early as possible to secure your spot. By doing so, you can rest assured that we will have ample time to plan, prepare, and create a wedding film that reflects the uniqueness and beauty of your special day.
· Do you offer drone footage as part of your services? Are there any restrictions or additional fees associated with it?
Absolutely! We offer the inclusion of aerial drone footage in our top three-tier packages, the Highlight Collection, Featurette Collection and Feature Film Collection. This means that if you choose one of these packages, you can enjoy the stunning perspective and breathtaking views that drone footage provides. For couples who opt for our Mini Collection but still desire the addition of drone footage, we offer it as an extra add-on option. This way, you can customize your package according to your preferences and include the unique and captivating aerial shots that drones can capture. Drone footage adds a dynamic and cinematic element to your wedding film, providing sweeping aerial views of your venue, surrounding landscapes, and even your ceremony or reception. It enhances the visual storytelling of your special day and adds a touch of elegance and grandeur to your final wedding film.Whether you choose one of our top-tier packages or decide to add drone footage to your Mini Collection, we are dedicated to providing you with exceptional and breathtaking wedding films that you will treasure for a lifetime.
· Can we choose the background music for our wedding video? Do you have any restrictions on the use of copyrighted songs?
We believe in giving couples the freedom to personalize their wedding film to reflect their unique style and preferences. That's why we provide the option for you to select your own copyrighted background music or choose from our extensive music library, such as Music Bed. Music plays a vital role in setting the tone and enhancing the emotional impact of your wedding film. By allowing you to choose your own music, we ensure that your film resonates with your personal taste and captures the essence of your special day. If you have specific songs or pieces in mind that hold sentimental value to you, we encourage you to share them with us. We will work closely with you to incorporate your selected music seamlessly into your wedding film, creating a truly personalized and memorable experience. Alternatively, if you prefer, we can offer recommendations from our vast music library, ensuring that you have a wide range of options to choose from. Our music library, such as Music Bed, consists of licensed tracks carefully curated to evoke the desired emotions and complement the atmosphere of your wedding day. By providing you with the option to select your own copyrighted background music or choose from our music library, we aim to make your wedding film a truly unique and personalized representation of your love story.
· How long will it take to receive the final wedding video? Will we have any input in the editing process?
We understand that each couple has their own vision and preferences when it comes to the editing style of their wedding film. That's why we value your input and offer the option for you to have a say in the editing process. During our collaboration, we encourage you to provide us with any specific requests or preferences you have regarding the editing style. Whether it's a certain mood, pacing, or specific moments you'd like to be highlighted, we will take your feedback into consideration to create a wedding film that aligns with your vision. After the initial editing is complete and the film is delivered, we also offer a final revision opportunity. This allows you to review the film and provide any additional feedback or adjustments you may desire. We want to ensure that the final product exceeds your expectations and truly captures the essence of your wedding day. While we strive to create a thoughtful and beautifully edited wedding film, we also maintain a balance between efficiency and time frame. We understand the anticipation of receiving your wedding film and aim to deliver the final product in a timely manner. Generally, you can expect the completed wedding film within 4-6 weeks. Additionally, if you have opted for a social media trailer, we aim to deliver it within 1 week. Our goal is to provide you with a well-crafted wedding film that captures the essence of your special day while respecting your desire to enjoy and share the memories in a reasonable time frame. By offering input in the editing style and providing a final revision opportunity, we ensure that your wedding film is a true reflection of your love story. We strive to deliver a thoughtfully edited film within a reasonable time frame, allowing you to relive and share your cherished moments with family and friends.
· Can we view samples of your previous work? Do you have any testimonials or reviews from past clients?
Absolutely! Imagine this, you're sitting on a cozy couch, popcorn in hand, ready for a movie marathon. But instead of Hollywood flicks, you get to watch snippets of our awesome wedding videos! From heartwarming vows to epic dance-offs, we capture all the magical moments that make your special day truly unforgettable.
Now, about those testimonials and reviews? Our past clients have sung our praises louder than any wedding singer. They've called our videos "a work of art," "pure cinematic magic," and "the best decision we made for our wedding." So, while we don't have a red carpet to showcase these testimonials, we invite you to be the star of your own amazing wedding video. Lights, camera, happily ever after!
· Are there any travel fees or expenses if our wedding is outside your local area? How far are you willing to travel?
Pack your bags and get ready for a cinematic adventure! At Brand New Imaging, we believe in bringing our creative magic to weddings near and far. If you're within a three-hour radius of our hometown in Newcastle, NSW, Australia, no need to worry about travel fees. We'll capture your love story with flair and passion.
But hold on, globetrotters! Our lenses aren't limited to local lands. We're ready to jump on a plane, cross continents, and film your destination wedding anywhere in the world. So whether you're dreaming of saying "I do" in a tropical paradise or a majestic castle, we'll be there, capturing every blissful moment. The world is our playground, and your love story is our masterpiece!
· What happens if the scheduled videographer becomes unavailable on our wedding day? Do you have a backup plan?
Picture this, you've got a wedding on the horizon, and you're worried about potential videographer hiccups. Well, fear not, lovebirds, because at Brand New Imaging, we've got backup plans for our backup plans! If me (Christopher) or my trusty second shooter Sally, can't make it to your special day, we have a whole backup team ready to step in. They're
like the wedding video superheroes, swooping in to save the day and capture your magical moments. But wait, there's more! In the unlikely event that our backup team can't make it either (seriously, they have some superpowers too), we'll work our magic to find another experienced videographer to ensure your day is still documented beautifully.
And if, against all odds, we can't find a videographer to save the day, we won't leave you hanging. We'll refund your entire investment because, let's face it, you deserve nothing less than peace of mind and exceptional service. So relax, dance the night away, and trust us to handle any unexpected twists. We've got your back, and we'll make sure your wedding video is a cinematic masterpiece, no matter what it takes!
· What are the payment terms and methods? Is a deposit required to secure our wedding date?
Get ready to do a happy dance, because we've got payment options that will make your wallet sing! When you sign on with Brand New Imaging to capture your love story, we only need a 30% deposit to secure your dream wedding date. Consider it your golden ticket to an unforgettable video experience. Now, here's where it gets even better. You don't have to worry about breaking the bank all at once. We understand that wedding expenses can add up faster than you can say "I do." That's why we offer payment plans that let you split the remaining 70% balance. Take a deep breath, relax, and let us handle the numbers. We'll work together to find a plan that suits your budget and keeps those stress levels low. And here's the cherry on top: You don't have to worry about the final payment until one month before your big day. Yep, you heard it right! Focus on planning your wedding, savoring every moment, and leave the financial details to us. So, let's lock in that date, capture your love story, and make the payment process as smooth as your dance moves on the reception floor.
Cheers to hassle-free payments and a wedding video that will make your heart skip a beat!
· Are there any additional services or add-ons available, such as highlight reels, extended footage, or raw footage?
Hold onto your seats, lovebirds, because we've got a whole treasure trove of extra goodies to make your wedding video sparkle like never before! At Brand New Imaging, we believe in capturing every magical moment, and that includes a range of fantastic add-ons:
Soaring above the rest, we offer breathtaking aerial drone footage that will make your love story take flight.
Picture this: a snappy 50-60 second social media trailer that's perfect for sharing your wedding excitement with the world. Get ready for those double-taps!
Want the full cinematic experience? Our multi-camera setup ensures that every detail of your ceremony, reception, and first dance is captured from all the best angles.
Feeling adventurous? Our additional day shoot option lets us capture even more precious memories beyond your wedding day.
Let your loved ones shine! Guest interviews add an extra layer of heartfelt storytelling, featuring the heartfelt words of your closest family and friends.
Want it all? We offer the option to include raw footage, giving you a behind-the-scenes peek and preserving every unfiltered moment.
And for those who can't resist those adorable furry friends, our pet Go Pro action will showcase your fur baby's unique perspective of your special day.
· Do you work well with photographers? Have you collaborated with any specific photographers in the past?
Absolutely! We believe in building strong relationships and working seamlessly as a team. Before your wedding day, we'll reach out and introduce ourselves to your photographer. This ensures that we're on the same page and ready to collaborate harmoniously. We'll plan and coordinate together, ensuring every moment is captured flawlessly. It's all about teamwork, communication, and creating a magical experience for you.
· How do you handle low-light situations or challenging lighting conditions during the wedding?
Lights, camera, action! When it comes to low-light situations or tricky lighting conditions, we're like the superheroes of illumination. We bring the power of professional lighting to the rescue, ensuring that every magical moment shines bright like a diamond.
But wait, there's more! We don't just rely on our lighting wizardry alone. We're like Jedi masters when it comes to taking into account the time of day and the position of the sun. We strategize and plan ahead, making sure we're in the right place at the right time to capture you in the most flattering light possible.
· Are you familiar with the venue where our wedding will take place? Do you visit the location beforehand to plan the shots?
Oh, we're not just familiar with your wedding venue; we practically have a VIP membership there! We like to think of ourselves as venue whisperers, because we take the time to get to know every nook and cranny of the place. Before your big day, we'll put on our detective hats and visit the venue like stealthy ninjas. We'll scout the area, plan the shots, and imagine the cinematic possibilities. It's like our own little adventure, getting to know the secret hideouts and best angles. We believe that every venue has its own unique charm, and we want to make sure we capture it in all its glory. From the grand ballrooms to the cozy gardens, we'll find the perfect spots to showcase your love story. So, rest assured, we won't be strangers to your wedding venue. We'll arrive armed with a plan, ready to capture the magic and create a visual masterpiece that will make you swoon. Your venue will be our playground, and your love story will be our work of art!
· Can you provide advice or suggestions on how to make the most of our wedding video? Any tips for ensuring a smooth filming process?
Lights, camera, action! We've got the inside scoop on how to make your wedding video truly shine, and we're here to spill the beans!
First things first, embrace the magic of spontaneity. Let your love story unfold naturally, and don't be afraid to show your authentic selves. The more genuine and in-the-moment you are, the more enchanting your video will be. Next up, communicate with us like your BFFs. Share your vision, ideas, and any special moments you want to capture. We're all ears and ready to bring your dreams to life. Oh, and here's a pro tip: surround yourself with positive vibes. Share your excitement with your loved ones, and let their infectious energy set the stage for an unforgettable day. Happy hearts make for the most beautiful footage. Now, let's talk about teamwork. We're like your honorary wedding crew, so keep us in the loop. Share the schedule, let us know of any surprises or important details, and we'll ensure we're in the right place at the right time, capturing all the highlights. Last but not least, just have fun! Embrace the love, laughter, and joy that fills the air on your special day. When you're relaxed and enjoying every moment, the magic will effortlessly unfold before our lenses. So, take these tips, sprinkle them with your own unique flair, and let us create a wedding video that will make your heart skip a beat. Lights, camera, let's make memories that will last a lifetime!
· What is your cancellation or refund policy?
Think of it as our very own rom-com insurance. If, for any reason, you need to cancel our services, just give us a heads-up as soon as possible. We know that wedding plans can change faster than a rom-com protagonist's heart, and we're here to support you. Now, for the refund part. We believe in fairy tale endings, so if you cancel within a reasonable time frame, we'll do our best to work out a refund that makes both your heart and your wallet smile. However, please keep in mind that we're like wedding unicorns - in high demand and with limited availability. So, if you cancel closer to the wedding date, we might not be able to provide a full refund of the 30% deposit. But don't worry, we'll work with you to find a fair resolution that keeps everyone feeling like they just walked down the aisle of happiness. We understand that life's journey can be unpredictable, and we're here to navigate it with you. Our goal is to make your wedding video dreams come true, and that includes being understanding and flexible when life takes unexpected turns. So, take a deep breath, reach out to us if you need to, and let's ensure your love story gets the happily-ever-after treatment it deserves.